Frequently Asked Questions

What is your order minimum?

Our wholesale order minimum is $250. 

How are these items priced?

All items are priced as eaches and sold in case packs. Please place order in multiples of the case packs listed. Otherwise, Hadley Wren will increase your order to the nearest full case pack.

How do I create a wholesale account?

Enter your name, email and create a password on our login page to immediately start shopping as a wholesale customer. 

How do I find out who my sales rep is?

To find your local sales rep, please reference our Sales Rep Page here:

What payment methods are accepted?

Credit card: We accept VISA, MasterCard, Discover, and American Express.

Your credit card will be charged at checkout.

Net 30 for approved accounts. Must submit completed, signed credit application and 3 credit references. Please allow 2 weeks for initial credit review and processing on new Net 30 accounts. Invoices unpaid after 30 days from their invoice date are subject to interest charges of 1.5% per month. A $25 service charge applies to all NSF checks.

What is Hadley Wren's method of shipment?

All merchandise is shipped FOB Tukwila, WA. Please allow two weeks for delivery. Shipments are routed via the carrier determined by Hadley Wren unless otherwise specified. Usually FedEx or UPS Ground.

For more information on shipping, please visit our Shipping Page.

Does Hadley Wren ship outside of the USA?

Please contact us and we would be happy to help you place your international order. We ship to Canada, but are currently unable to accept other international orders online due to international customs and taxes. 

What is Hadley Wren's Return policy?

Please visit our Returns Page.

What if I forget my password?

Go to the Account Login page. Under "Login" click "Forgot Your Password?" and follow the instructions to reset your password.

Need more information? Contact us here!