Method of Shipment:
All merchandise is shipped FOB Tukwila, WA. Please allow two weeks for delivery. Shipments are routed via the carrier determined by Hadley Wren unless otherwise specified. Usually FedEx or UPS Ground.
Damages in Transit
Damages in transit must be reported to us within 7 business days so that we may remedy the situation and work with the carrier on a possible claim.
Hadley Wren will authorize the return of miss sent or factory defective merchandise for full credit. A request for return authorization RA must be made within 30 days of receipt of merchandise. Returns will not be accepted without prior approval – please email customer service at firstname.lastname@example.org to request return authorization approval. All returned merchandise must be in saleable condition and may be subject to a 25% restocking fee. Please review your order immediately upon receipt – no credits or claims will be accepted after 30 days.
Backorders under $50.00 will be canceled. All other backorders will be held open for 90 days from the original ship date and shipped without notice when available, unless specifically requested by customers to cancel. All backorders open past 90 days will cancel automatically.
Prices are subject to change without notice and will be those in effect at the time of shipping.
Hadley Wren does not offer territorial or product exclusivity in the United States or Canada.
For International Orders, please contact us.